FAQ
A8. Yes, customized packages are acceptable too. It has the MOQ requirements on customized package, also you should pay extra cost for the package.
A8. Yes, we accept to customize your logo. If you want to print your logo, please send us your artwork accordingly.
A8.If you have forwarder,we can sent the cargo to your forwarder. If not, Gravity will recommend you suitable shipping methods, such as by courier, air or sea shipment.Like DHL, UPS, Fedex, and TNT are acceptable.
A7. Price term of EXW, FOB, CNF, CIF, DDP, DDU are acceptable.
-For bulk order, 50% deposit and 50% balance before shipment.
-About the payment term, Gravity accept T/T , L/C, West Union, Money Gram,Visa, Mater Card and etc.
A6. For Samples, if it is in stock then normally it will take 2-5 working days. And it will take 5-10 working days when the sample out of stock.
-Bulk order usually take 15-20 working days after payment received.
A5. Yes, as same as the sample, we accept small quantity for trail order, so that you can check and test your market, we would like to grow with our customers together.
A5. Yes,We can offer you one or two free sample for quick quality check. However you need to pay for the shipping fee. When you place order to us, we will cut off the sample shipping fee at the total cost.
A1. Yes,we have our own factory.Which include molds workshop, assembly workshop, and injection workshop. We accept OEM or ODM order.We also offer free service of customer's logo printing.